© 2018 ISLE OF WIGHT CAMPERVAN HOLIDAYS

FAQs

If this is going to be your first VW campervan adventure or even if you’ve done this before you may well have a lot of questions.

We are here to help you and to make sure that you have the best possible time in your campervan on the Isle of Wight.

How old do I have to be to hire one of your campervans?

Our insurance policy requires you to be aged between 25 and 75.  If you are 24 then we can refer you to the insurer for clearance to drive.

Are there other restrictions about who can drive?

  • You need to - Have held a full UK, EU, USA, Canadian, Australian, New Zealand or EEA including Switzerland driving licence for not less than 2 years. 

  • Have no more than 6 points on your driving licence (we can refer to the insurer if you have more than this)

  • Have not committed any serious driving offence including, but not limited to, the following codes:  AC, CU, BA, CD, DD, DR, IN, TT, UT and XX

  • Have no more than 2 claims (fault or non-fault) for accidents or loss during the previous 3 years.

  • Have a valid licence and not be suspended from driving.

Other conditions also apply and our full list of terms and conditions will be emailed to you upon enquiry.

When are the campervans available for hire?

Our 70’s VW campervans are available for hire from March to November. Our modern T5 campervan can operate all year round. Please refer to our Prices page for further information regarding hire periods and start days.

Is there a minimum hire period?

We are very flexible at Isle of Wight Campervan Holidays. During peak periods we do have a minimum hire period of 3 nights however at quieter times we offer 2 night weekend hires and we are always willing to see whether we can fit in with your schedule if you require flexibility.

What’s included in the price?

We like to keep it simple so we don’t charge you for all those little added extras. Have a peek at our Prices page to see everything that you will get when you hire from us. Our prices start from just £225 for a 2 night hire and £300 for 3 nights.

Why are your rates cheaper than your competition?

To stay competitive in our market we have to keep our rates below those of other reputable hire companies. We have to factor the Solent ferry travel cost into your holiday budget and this is why we have better rates that include second drivers, chairs, tents and linen at no additional cost. We pride ourselves in our product and the service that we provide. Check out our Facebook reviews.

How do I make a booking? 

We love to talk to our clients so please get in touch via our Contact Us page. We also have a lot of information about booking on our Book Now page.

Do you offer Wedding hire?

Yes, we offer self-drive wedding hire with a minimum 24 hr period. The cost of the 24hr hire is £200 and is subject to availability.

Can I bring my dog?

We are very dog friendly at Isle of Wight Campervan Holidays and you can find out more about bringing your four legged friend here.

How do I get to the Isle of Wight? 

The Island has a wide range of car and passenger ferry services operating from various south coast locations. Our Travel Information page will help answer this question further.

What information do I need to bring with me to the Isle of Wight?

  • Current valid driving licence

  • A recent utility bill, bank statement, council tax bill with address corresponding to your driving licence.

  • A few days prior to your arrival on the Isle of Wight we will require each driver to provide us with a DVLA share code. This allows us to see an online version of the counterpart driving licence. The code is easy to obtain but if you cannot do this prior to arrival you must know your National Insurance number when you arrive. We can then perform the process at Camper HQ. We will provide you with all the links and further helpful advice regarding this at the time of booking.

Where do I collect the campervan? 

 

We will introduce you to your lovely campervan at Camper HQ which is located at Unit 2 Fishbourne Quays, Ashlake Copse Road, Ryde, IOW, PO33 4EY. We are at the end of a private residential road so please drive carefully and as Google and Sat Nav are usually unsuccessful at finding us we advise you to download our Directions by clicking here.

Can I leave my car at Camper HQ?

Yes, we have secure gated parking at Camper HQ for your vehicle.

 

How long will the paperwork and handover take?

 

We know that you want to get off and away on your adventures but we have to tick all the insurance boxes and then introduce you to your campervan. We want you to enjoy your time so we think it best that you have a basic understanding of how things work rather than just waving goodbye to you. Please allow approximately 45 minutes for the pick-up and 20 minutes for the drop off.

How easy is it to drive a classic 70’s VW campervan?

 

Welcome to the real adventure!! These 40 year old vehicles are certainly different to modern day cars and this is all part of the experience. If you are a confident driver, then getting used to the campervan won’t take too long. Without modern power steering you’ll get a good workout on slow manoeuvres but we’ve got a whole lot of advice in this manual to help you out.

Do VW campervans make you smile?

Yes, they’ll give you “Miles of Smiles”.

What is the policy regarding fuel?

All of our classic campers run on unleaded petrol. Our newer T5's have diesel engines. The campers should be returned to us with a full fuel tank.

Can I take the campervan to the mainland or Europe?

Our Classic 70’s campers can only be driven on the Isle of Wight. They have a maximum speed of 50mph and as there are no motorways on the Island they are perfectly suited for pottering on our country roads. Isla and Dylan, our modern T5 campervans are more adventurous so can be driven on the mainland with an agreed fair mileage policy.  European travel will be considered but understandably our hire cost may be subject to an increase.

What invent do the campervans have?

Our campervans have a great inventory and we are often complimented that we have thought of everything. Check out the details of each campervan for their specific content.

 

How much storage is there in a campervan?

 

Once all of the inventory and bedding are packed into your camper, it doesn’t leave a lot of storage space so the mantra here is that “Less is More”. We advise that you pack into a soft canvas bag if possible. We do appreciate that this isn’t always an option but if you leave the kitchen sink at home you’ll have more room for your sense of adventure.

What should I pack?

  • Torch

  • Beach towel

  • Swimming Costume

  • Rain coat

  • Something warm to wear (although we do sell Happy Camper Hoodies at Camper HQ)

  • Toiletries – don’t forget the sun cream

  • Sunglasses

  • Sat-Nav or Smartphone

  • Your favourite CD’s or music player.

  • Spending Money

  • A few clothes and shoes

  • Passport (only joking – you do not need to bring your passport unless we have asked you to)

 

Where can I park the campervan at night?

 

We can only advise that you spend your evenings at one of the Isle of Wight’s great choice of campsites.  The campsites vary in cost and facilities so there are many choices which can be found on our campsite map. We are more than happy to help advise you with your choice.

 

Do the campervans have electric hook-ups?

 

All of our campervans have an electric hook-up so that you can plug into 240v power at campsites. This normally costs a few pounds per night but it is worth paying for the electric pitch option. When you are hooked up, the 2 internal household sockets will work and the fridge will continue to cool. The toaster, electric kettle and electric heater can then be plugged in as required.

If you don’t want to hook up or are not in a campsite, phones can always be charged through the 12v socket if you have the correct adaptor. The interior lights will still work and the gas kettle can boil on the hob so life can continue.

How many campsites should I book and do I need a tent?

This really depends upon how many of you there are in the campervan. We would suggest that a couple or family of 3 can stay mobile and roam from campsite to campsite with just the campervan.

As soon as the numbers increase to 4 or 5, then we highly recommend that you choose one base camp for your Island adventure and take one of our Outwell 3 man stand alone tents with you. There is no charge for these. At night the tent can be used as an additional sleeping option if required. They are also great for storage of the camp chairs, camp table and additional luggage and bags. During the day, the tent is the perfect place for all the duvets and pillows whilst you are out on your Island adventures.

Can I bring bicycles?

We love adventurous people that want to ride around the Isle of Wight and stay in a campervan. The only problem is that our vintage vans are not very keen on the bike racks as they cause damage to them.  Isla our T5 has a towbar Atera Strada DL3 bike rack so she would be the best choice.

What happens if the van has a technical issue?

Our T5 campervans have RAC cover as they travel off the IOW.  Due to the small size of the Island you are never too far away from our helpful assistance in a classic camper. In the very rare instance of an issue, just call us and we’ll be with you as soon as we can.